How can we help?

We offer free returns and you always have 14-days right of return. Try your product to see that it suits you, but remember that the product must be returned with original packaging and all labels. Once we have received the item back and found that it is not damaged, we will refund the amount you paid.

What does it cost to return an item?

Why was the shipping cost not refunded on my return?

I did not receive a return slip. What should I do?

How long does it take to process a returned item?

It can take up to a week for the item you returned to be registered. If you originally paid for your purchase by card, it can take another 3-5 banking days until the money is available on your card again. We reserve the right for a total time of up to 14 days, or more time for orders from Norway and the EU. Our goal is to process all returns as quickly as possible. However, during busier periods, it can take a little extra time.

How do I exchange to a different size?

How do I report a complaint?

What counts as a valid complaint?

What does not count as a valid complaint?

I have a problem with a Davida garment but have shopped through a retailer. What should I do?

We'd love to hear from you!

Contact our customer service and we'll help you. Send us an email at service@davida.se.

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How can we help?

We'd love to hear from you!

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